What this is (and isn’t)
A client-question primer for independence conversations—what they ask, what they really mean, and how to respond with clarity and confidence.
Note: This is educational and not legal advice. Treat it as a primer so you can ask better questions of counsel.
Key takeaways
- Clients are asking: ‘Will my experience get worse?’ not ‘Is independence cool?’
- Your tone matters more than your explanation length.
- Have answers ready for fees, safety, service, and custody.
- Confidence reduces friction; vagueness increases it.
- Build a simple FAQ and repeat it consistently.
The top questions
- Why are you leaving?
- Is my money safe?
- Are my fees changing?
- What’s different now?
- What do I need to sign?
Answer framework
Use a 3-part answer: (1) client-first reason, (2) what stays the same, (3) what improves.
Disclosure
RIA Confidential is an educational resource center. Nothing on this page is legal, tax, or compliance advice. Consult qualified legal and compliance professionals for guidance specific to your circumstances.
